Professional Summary
Dynamic and results-driven entrepreneur and operations leader with over 30 years of experience in project management, residential home remodeling/building, and landscaping. Proven track record of successfully growing businesses, leading high-performing teams, and executing complex installations within scope, schedule, and budget. Expert in vendor coordination, cost control, and delivering exceptional customer service while ensuring compliance with local regulations and safety standards. Strong background in blueprint interpretation, client relations, and overseeing contractor and team management in construction/landscaping projects. Seeking to leverage extensive industry experience in construction, landscaping, and operations management to drive business success and operational efficiency.
Key Skills & Expertise
- Landscape, Operations, and Project Management
- Sales, Customer Service, Client Relations
- Team Leadership & Training
- Home Remodeling & Construction
- Vendor & Contractor Coordination
- Budgets & Cost Control
- Blueprint & Plan Interpretation
- Safety & Compliance Standards
Work Experience
BMR Home Services| Multiple Locations| 2021-Present
- Led the construction of a 2,800 sq ft custom home in Appling, GA, overseeing project logistics and managing all phases of development from excavation to final walkthrough.
- Negotiated contracts, secured permits, and ensured full compliance with codes and regulations.
- After relocating to Arizona in July 2024, transitioned into providing handyman services, specializing in repairs and home improvement projects.
- Currently offering diverse services including electrical work, plumbing repairs, flooring installations, and general home maintenance, adapting to various client needs.
- Established a reputation for high-quality, reliable work and consistently met or exceeded client expectations in project completion and service delivery.
Production Manager | Pro Outdoor Services | Scottsdale, AZ| 2019-2021
- Reviewed and interpreted blueprints and plan sets to ensure project accuracy and compliance with design specifications.
- Managed and pre-planned residential installations, including hardscapes, irrigation systems, landscape lighting, synthetic turf, retaining walls, and water features—delivering high-quality results on time and within budget.
- Supervised and coached installation crews, ensuring efficiency, safety, and adherence to project timelines.
- Facilitated on-site problem-solving and issue resolution, minimizing project delays and optimizing workflow.
- Oversaw and processed change order requests, maintaining transparency with clients and ensuring project scope alignment.
- Established and maintained strong client, vendor, and stakeholder relationships, improving customer retention and satisfaction.
- Collaborated cross-functionally with owners, managers, and supervisors to enhance scheduling, quality control, and the overall customer experience.
Vista Landscape Management Business Owner | Peoria, AZ| 2011-2019
- Founded, built, and successfully scaled a landscaping business from the ground up, managing 140+ recurring residential maintenance accounts
- Hired, trained, and supervised full-time employees ensuring high-quality service and operational efficiency.
- Managed all aspects of business operations, including client acquisition, budgeting, sales, and vendor relationships, leading to sustained profitability and growth.
- Developed and maintained strong client relationships, ensuring repeat business, referrals, and long-term contracts.
- Oversaw landscape design, installation, and maintenance, including irrigation systems, hardscapes, synthetic turf, and seasonal planting.
- Diagnosed and resolved complex lawn and garden issues, providing expert recommendations for soil health, pest control, and plant care.
- Optimized equipment management, ensuring proper operations, maintenance, and cost-effective repairs to maximize efficiency.
Project Manager & Field Inspector | The Home Depot | Phoenix, AZ| 2005-2011
- Recruited and supervised installation teams, ensuring projects were completed on time, within budget, and met company quality standards.
- Conducted pre-installation assessments, identifying project requirements, potential obstacles, and the best approach for execution.
- Developed site diagrams and material lists, ensuring installers had clear project guidelines and accurate resources.
- Performed routine and final inspections, verifying workmanship, safety compliance, and adherence to customer expectations.
- Communicated directly with homeowners, setting clear expectations, addressing concerns, and ensuring a seamless installation experience.
- Reviewed and processed change orders, balancing customer needs with cost-effectiveness and operational feasibility.
- Built strong partnerships with vendors, contractors, and internal teams to streamline installation scheduling and logistics.
* Awards and Achievements at The Home Depot
- Earned multiple recognitions for exceptional customer service and high-performance project management, ranking among the top install producers in the western region multiple years in a row.
- Ranked in the top 5% of install producers company-wide for over four years.
- Oversaw 2,209 installations totaling over $20 million in sales while maintaining a 50% gross margin.
Home Remodeling & Construction Business Owner |Michigan | 1994-2005
- Owned and operated a successful home remodeling business, specializing in roofing, siding, and windows.
- Supervised the full construction of ten custom homes, ranging from 1,800 to 5,000 square feet, overseeing every phase of project management from initial design to final inspection.
- Hired, trained, and managed a team of 2-3 full-time employees and subcontractors, ensuring adherence to safety protocols and high-quality standards across all projects.
- Extensive experience with construction tools, machinery, and materials, including expert knowledge of roofing systems.
- Managed project budgets and contracts, providing clients with comprehensive cost estimates, project timelines, and regular updates.
- Conducted thorough site inspections to ensure compliance with local codes, safety regulations, and environmental standards.
- Established long-term relationships with clients, earning repeat business and referrals through excellent customer service and problem-solving skills.
- Union Journeyman Roofer (1985-1994), specializing in high-quality roofing installation and repairs.